Welcome to our FAQ
We grouped some of the questions we get asked most frequently, hope this helps !
Our hub being located in the UAE, we accept Cash On Delivery payments in all the Emirates for our local customers.
If you are shopping from Lebanon, we just added a Cash On Delivery option as well!
For customers residing in the UAE, shipping usually takes 24 hours after dispatch.
For customers residing in Lebanon, shipping varies depending on payment method. It usually takes 4-7 days if you went with the direct payment option. If you went with the Cash on Delivery option, it may take up to 10 days to get your order delivered due to the multiple variables involved in the transaction.
Unfortunately, these charges are out of our hands, and vary widely from country to country. We’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office beforehand in order to avoid unexpected charges at your end.
For items being shipped within the UAE, there are no import & customs fee as the items are already in the country.